Telephone interviewing continues to be an integral part of the Market research data collection process. Telephone interviewing provides a more personalised and reliable approach when conducting surveys with various people from different demographics and geographic locations.
Our experienced and highly skilled telephone interviewers encourage participants to feel secure and at-ease expressing their opinions and views over the phone. Having this personalised approach allows our telephone interviewers to gain a better understanding of each survey participant and their feedback, resulting in valuable insights and outcomes.
Our telephone interviews are conducted in our convenient in-house call centre, located in Melbourne, Australia. With over 40 interviewing terminals, Oz Info is well equipped to reach thousands of participants in a short amount of time.
Quality control is of upmost importance to Oz Info and plays a vital role in the collection of reliable and valid results.
If your business needs to gain valuable market and customer insights, contact Oz Info today.