About

Established in 1989 with head-office located in the heart of Melbourne, Australia, Oz Info is an Australian owned and operated fieldwork and market research agency.

Oz Info is renowned for collecting and processing quality data in a timely manner. We provide the resources so that our client's, who are predominately researchers, can deliver key industry, market and customer insights to their client's.

Originally founded by Bruce Graham and now in the capable hands of his daughter Robyn, Oz Info continues to grow as a company and reach higher standards of service delivery for our clients.

With quality of service as our priority, we are both market research ISO-certified (certified by ISO Experts) and a long-standing member of the market research industry employer body, Australian Data and Insights Association (ADIA). Our senior managers are members of the Australian Market and Social Research Society (AMSRS) allowing us to advise clients regarding the industry code of professional behaviour and the national privacy legislation. That way your data is safeguarded and legally compliant.

Oz Info's difference is defined by our ability to deliver fast and reliable results, the first time around.

If your business needs to gain valuable market and customer insights, contact Oz Info today.

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Our Team

Our core team is comprised of diverse, highly skilled and long-serving staff members who have been with Oz Info for many years. This core team has developed a number of key processes that ensure all services by Oz Info are completed to the highest standard.

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Our Clients

Oz Info has worked with some of Australia's most renowned businesses on over 7000 research studies including; Westpac - Melbourne's consumer sentiment survey, local councils, car companies, universities, market research companies, Tourism Australia, Parenting Research Centre, Alzheimers Australia, Vision Australia, aged care, insurance companies, utility companies, mobile phone suppliers, major shopping centres, all businesses (small, medium and large), medical centres, Australian Government (i.e. superannuation, gambling, transport etc.), farming industries. sporting venues, events and festivals.

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Our Partners

Oz Info has developed long-lasting relationships and strategic partnerships with a number of renowned businesses, such as; Swinburne University, Cameron Research Group, Field Force and other market research companies.

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Call Centre

Our telephone interviews are conducted in our convenient in-house call centre, located in Melbourne, Australia, which has over 40 terminals, providing Oz Info with the resources and ability to contact a large number of participants for telephone interviews successfully.

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Oz Quest

The Oz Quest system is a Computer Assisted Telephone Interviewing (CATI) package created by Oz Info for collection of research data used by market research companies in Australia and overseas.

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Testimonials

Cameron Research has used Oz Info since the late 1990s. This 20-year-relationship has stood the test of time for simple reasons - Oz Info is responsive and delivers quality results. I have no hesitation in recommending them and are happy to discuss this further if required.

Ross Cameron, Founder of Cameron Research

I have liaised with the Oz Info team since establishing Field Force in the 1990s. The real strength of Oz Info is the personable approach by the staff; individuals who ensure that customer service is paramount. They are honest, with quick project feedback and supplying actionable data output; you can't really ask for more!

Peter Coulthart, Owner/Director of Field Force Consulting

Need Industry-Leading Market Research?

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